You Shipped It. Now Help People Learn It.

I build customer education programs and community engagement strategies that turn early AI adopters into confident power users.

I've scaled education programs to 32,000+ students across 800+ institutions, teaching everyone from nervous K-12 teachers to overconfident design students how to use AI tools without the existential dread.

Now I work with generative AI companies who've shipped something brilliant but haven't figured out how people actually learn it.

What I build: onboarding that doesn't feel like homework, training that sticks, and community programs that scale authentically.

If your product is powerful but your users are lost, or your community is growing but engagement is flat, let's chat.

Education Program Design

  • Certification frameworks and learning pathways

  • Training curriculum and content development

  • Assessment structures and evaluation criteria

  • Onboarding playbooks and user journey mapping

  • Ambassador and community engagement programs

  • Quick-reference guides and documentation systems

Implementation & Advisory

  • Rollout strategy and launch planning

  • Internal team training and knowledge transfer

  • Program optimization and iteration based on user data

  • Quarterly reviews and strategic planning

  • Ongoing content updates and curriculum refresh

  • Troubleshooting and performance improvement

Delivery Model

  • Program design: Project-based with clear deliverables and timelines

  • Advisory: Retainer-based for ongoing strategic support

  • All engagements include knowledge transfer: you own the system when we're done